– Heather D.
- Rachel is extremely flexible with her time. She agreed many times to meet with me late in the evening and on weekends. Her staff is amazing as well. - Rachel listens, is organized, and takes great pride in her work. There wasn’t one moment I felt concerned my letters or pics wouldn’t come back to me in the same condition I left them. - Rachel does what you ask of her, and then she will double and triple confirm before she sends anything off for printing. The proofing feature she used for reviewing the book was my favorite part! It really made it so easy to see if there needed to be any changes. You can make notes about edits for each page, which I really liked even though there were almost no edits needing to be made for my book. THAT IS HOW GOOD SHE IS… a few minor edits, and really it was just me being my OCD self. - Rachel ensures that she really understands what you want from her services. Just because something doesn’t make sense to her doesn’t mean she won’t do what you want. I know in the beginning I was confused about what I wanted, which in turn made her a bit confused I’m sure. However she took the time to ask questions about every little detail, so she could get a better understanding of what I wanted, so she could do her job better and make my idea a beautiful reality. Sometimes I had an idea for a page or wasn’t sure of the answer to her question, and she was very quick to brainstorm with me or offer up her expertise about how she had done something like that in the past. - Rachel is as professional as they come in this field. She will give you an element of expertise that no DIY website will give you. Her final product will far exceed any expectation you ever had for your project! Let her help you with your next project or simply just helping you to preserve your memories through scanning old photos... you will not regret this decision! THANK YOU RACHEL FROM THE BOTTOM OF MY HEART!
- Rachel is extremely flexible with her time. She agreed many times to meet with me late in the evening and on weekends. Her staff is amazing as well.