FAQ

FAQ

Most frequent questions and answers

All of our digitizing (scanning) is done in our office providing you peace of mind that your important photos will not be lost in the mail.

The process of organizing your photos is as unique as the memories attached to them; therefore, it can be difficult to determine how much time is needed to complete each project. We will update on your project throughout the process and ensure you are comfortable with how it is moving forward.
We want to work with you on your project in the manner in which you feel most comfortable. This might involve working together in your home, working on your project in our office or a combination.
Absolutely! We work with clients across the United States helping organize and preserve precious memories.
Many companies digitize photos at 300 DPI as their standard and charge extra to scan at 600 DPI, which provides a higher resolution and better result for your photos. We, however, do not charge extra to scan your photos at 600 DPI as we believe your collection of photos deserves a better result!
Digitizing (scanning) at 600 DPI (dots per inch) means your photos will be digitized and preserved at a high quality. A benefit of scanning at 600 DPI is the ability to create new prints, enlargements, and photo products such as photo books.

We can help you figure out how to get your photo project started.

We can help reduce the anxiety you may have regarding the safety of your photo collection and the guilt some experience about not doing anything with their photos.

We can help you share your memories with friends and family across the globe.

We can work with you to develop a system to keep your photos organized.

Simply contact us to set up a phone or in-home consultation. We will discuss your goals for your collection of photos and how we can achieve those goals!

APPO, the Association of Personal Photo Organizers, is a professional membership organization that provides Personal Photo Organizers with training, support, and tools to help their communities manage their photos and preserve their lost stories. Photo Organizers who are APPO Certified have received high level training through certification curriculum and testing.
A Personal Photo Organizer possesses a multitude of responsibilities and titles. We are your coach, your helper, your archivist, your technician and your listener. The extent to which we focus on each responsibility is solely based on your goals regarding memory preservation and how we can help you achieve those goals with the least amount of anxiety.